Tuesday 15 March 2011

Oops!

Three weeks later we set off from home in a mini convoy; me towing the caravan and Ruth in the Punto. The Bailey and the Punto were handed over, final paperwork completed and the working features of Rocci were explained, all in a friendly and leisurely fashion. At this point, however, I should point out that it is very easy to forget information and that the experts don’t always cover everything which one eventually needs to know. The staff at Geoff Cox are quick to point out that they are always willing to  support and are only a phone call away - and they mean it. Some fuel had been put in, said Gaenor, but I could top up just down the road at a motorhome-friendly garage (good practice).

Off I set, feeling quite strange in the very high driving position, with Ruth following in our car. I pulled carefully into the garage and filled up, taking less fuel than expected. Gaenor had been quite generous. I paid, got into the cab, drove a few metres and stopped. The fuel gauge indicated empty and refused to move. Rocci had to go back! Gaenor was most apologetic. The gauge had worked at the pre-delivery inspection by the main Fiat agent but was clearly now stuck. We were given options, but decided to leave it with them until fixed.
To minimise inconvenience Rocci would be delivered (without charge), to our home. This was done, as promised, and the delivery driver presented us with a large bouquet of flowers and a food quality hose on a reel which I had enquired about in the showroom, but not purchased. A very nice touch from Gaenor and the team.  Rocci was on the drive and ours at last.

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